Privacy Policy

The MedicineWise app is managed by the Australian Commission for Safety and Quality in Health Care, referred to below as “The Commission”. The Commission is a Commonwealth statutory authority established under the National Health Reform Act 2011 (Cth).

The MedicineWise app aims to support a patient's health outcomes by helping them to take their medicines as directed and providing a convenient location to store, access and share their relevant health information. This can help you to have easy and meaningful conversations with the people in their care team. We will also use the information you enter to provide relevant health information back to you.

'Patient' could be you or someone you care for.

Information that will be collected

For us to do this, we need to collect certain information about the patient. This may include the patient's personal details, such as date of birth and Medicare card number, the medicines the patient is taking, any relevant health conditions, contact details for the patient's health care team and any measurements and test results. You do not have to provide this information if you do not you wish to.

How your information will be stored and used

The information you provide to us will be securely stored in Sydney, Australia, on Amazon infrastructure, in line with the Australian Privacy Principles. We will store this information so that you can access it from multiple devices and restore the patient data into MedicineWise app if you need to, for example when you upgrade or change your phone.

How you can access or correct your information

To access or correct information collected as part of the MedicineWise app, please contact the Commission on +61 2 9126 3600 or GPO Box 5480 Sydney, NSW, 2001 (addressed to the Chief Privacy Officer or a Privacy Officer).

More information

For more information, including how you can make a complaint, please see the Commission Privacy Policy.

We may be required by law or as authorised under the Privacy Act 1988 (Cth) to release personal information to a third party.

The Commission is committed to the protection of personal information in accordance with the Privacy Act 1988 (Privacy Act). The Commission aims to ensure that all personal information is managed in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act. The Commission’s Privacy Policy is on our website, at www.safetyandquality.gov.au.